Returns

Your right to return (14-day withdrawal)

Under EU and Cyprus consumer law (Consumer Rights Directive 2011/83/EU), you have the right to withdraw from your purchase within 14 calendar days of receiving your goods, without giving any reason.

Start a return

The quickest way is to complete the form below — you’ll receive an email confirming we’ve got your request, and we’ll follow up with the next steps. You can also email us at contact@tsiakkaselectronics.com.cy or use the model withdrawal form further down.

1. Tell us within 14 days of delivery (form below or email).
2. Return the goods within 14 days of notifying us, in their original condition and packaging where possible.
3. We refund you within 14 days of receiving the returned goods, using your original payment method.

Full name * Email *

Order number * Date received

Product(s) you are returning * Address Reason (optional)

Website

Submit return request

Model withdrawal form

You may also use the standard EU model withdrawal form. Complete it and send it to us by email or post:

To K. Tsiakkas Electronics, Dionysios Solomou 31, Latsia, 2231, Nicosia, Cyprus — contact@tsiakkaselectronics.com.cy:

I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:

— Ordered on / received on: __________
— Name of consumer(s): __________
— Address of consumer(s): __________
— Order number: __________
— Date: __________

(Signature of consumer(s) only if this form is notified on paper.)

For full details of your rights, please see our Terms & Conditions.