{"id":1541,"date":"2026-08-16T06:33:38","date_gmt":"2026-08-16T06:33:38","guid":{"rendered":"https:\/\/tsiakkaselectronics.com.cy\/returns\/"},"modified":"2026-08-16T06:33:38","modified_gmt":"2026-08-16T06:33:38","slug":"returns","status":"publish","type":"page","link":"https:\/\/tsiakkaselectronics.com.cy\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"<h2>Your right to return (14-day withdrawal)<\/h2>\n<p>Under EU and Cyprus consumer law (Consumer Rights Directive 2011\/83\/EU), you have the right to withdraw from your purchase within <strong>14 calendar days<\/strong> of receiving your goods, without giving any reason.<\/p>\n<h2>Start a return<\/h2>\n<p>The quickest way is to complete the form below \u2014 you&#8217;ll receive an email confirming we&#8217;ve got your request, and we&#8217;ll follow up with the next steps. You can also email us at <strong>contact@tsiakkaselectronics.com.cy<\/strong> or use the model withdrawal form further down.<\/p>\n<ol>\n<li>Tell us within <strong>14 days<\/strong> of delivery (form below or email).<\/li>\n<li>Return the goods within 14 days of notifying us, in their original condition and packaging where possible.<\/li>\n<li>We refund you within 14 days of receiving the returned goods, using your original payment method.<\/li>\n<\/ol>\n\t<form data-returns method=\"post\" class=\"space-y-4\">\n\t\t<div class=\"grid sm:grid-cols-2 gap-4\">\n\t\t\t<label class=\"block\">\n\t\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Full name *<\/span>\n\t\t\t\t<input type=\"text\" name=\"name\" required autocomplete=\"name\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t\t<\/label>\n\t\t\t<label class=\"block\">\n\t\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Email *<\/span>\n\t\t\t\t<input type=\"email\" name=\"email\" required autocomplete=\"email\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t\t<\/label>\n\t\t<\/div>\n\t\t<div class=\"grid sm:grid-cols-2 gap-4\">\n\t\t\t<label class=\"block\">\n\t\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Order number *<\/span>\n\t\t\t\t<input type=\"text\" name=\"order_number\" required value=\"\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t\t<\/label>\n\t\t\t<label class=\"block\">\n\t\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Date received<\/span>\n\t\t\t\t<input type=\"date\" name=\"received_date\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t\t<\/label>\n\t\t<\/div>\n\t\t<label class=\"block\">\n\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Product(s) you are returning *<\/span>\n\t\t\t<input type=\"text\" name=\"products\" required class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t<\/label>\n\t\t<label class=\"block\">\n\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Address<\/span>\n\t\t\t<input type=\"text\" name=\"address\" autocomplete=\"street-address\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition\" \/>\n\t\t<\/label>\n\t\t<label class=\"block\">\n\t\t\t<span class=\"block text-[10px] uppercase tracking-[0.28em] text-silver-dim mb-1.5\">Reason (optional)<\/span>\n\t\t\t<textarea name=\"reason\" rows=\"3\" class=\"w-full rounded-sm border border-border bg-background px-3.5 py-2.5 text-sm focus:outline-none focus:border-blue focus:ring-2 focus:ring-blue\/30 transition resize-none\"><\/textarea>\n\t\t<\/label>\n\n\t\t\t\t<div aria-hidden=\"true\" style=\"position:absolute;left:-9999px;\" tabindex=\"-1\">\n\t\t\t<label>Website<input type=\"text\" name=\"tsk_hp\" tabindex=\"-1\" autocomplete=\"off\" \/><\/label>\n\t\t<\/div>\n\n\t\t<button type=\"submit\" class=\"w-full sm:w-auto inline-flex items-center justify-center gap-2 rounded-sm bg-blue px-6 py-3.5 text-xs uppercase tracking-[0.28em] text-ink font-bold hover:bg-foreground transition\">\n\t\t\tSubmit return request <svg class=\"h-4 w-4\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M5 12h14\"\/><path d=\"m12 5 7 7-7 7\"\/><\/svg>\t\t<\/button>\n\t\t<p data-returns-msg class=\"text-[12px] normal-case hidden\" role=\"status\" aria-live=\"polite\"><\/p>\n\t<\/form>\n\t\n<h2>Model withdrawal form<\/h2>\n<p>You may also use the standard EU model withdrawal form. Complete it and send it to us by email or post:<\/p>\n<blockquote>\n<p>To K. Tsiakkas Electronics, Dionysios Solomou 31, Latsia, 2231, Nicosia, Cyprus \u2014 contact@tsiakkaselectronics.com.cy:<\/p>\n<p>I\/We hereby give notice that I\/We withdraw from my\/our contract of sale of the following goods:<\/p>\n<p>\u2014 Ordered on \/ received on: __________<br \/>\n\u2014 Name of consumer(s): __________<br \/>\n\u2014 Address of consumer(s): __________<br \/>\n\u2014 Order number: __________<br \/>\n\u2014 Date: __________<\/p>\n<p>(Signature of consumer(s) only if this form is notified on paper.)<\/p>\n<\/blockquote>\n<p>For full details of your rights, please see our <a href=\"https:\/\/tsiakkaselectronics.com.cy\/en\/terms\/\">Terms &amp; Conditions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your right to return (14-day withdrawal) Under EU and Cyprus consumer law (Consumer Rights Directive 2011\/83\/EU), you have the right to withdraw from your purchase within 14 calendar days of receiving your goods, without giving any reason. Start a return The quickest way is to complete the form below \u2014 you&#8217;ll receive an email confirming [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1541","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages\/1541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/comments?post=1541"}],"version-history":[{"count":0,"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/pages\/1541\/revisions"}],"wp:attachment":[{"href":"https:\/\/tsiakkaselectronics.com.cy\/en\/wp-json\/wp\/v2\/media?parent=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}